Terms & Conditions
Customer Care
Flight Envelope is committed to providing exceptional customer care. Our team is dedicated to ensuring that your experience with our flight training tools and services is smooth and enjoyable. Should you have any queries or require assistance, please do not hesitate to contact us. We are here to support you
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Our customer care policy is designed to build trust and confidence in the quality of our products and services. We are transparent in our communication and strive to address any concerns promptly and effectively.
Industry Inquiries
Flight Envelope welcomes inquiries from industry organisations interested in our innovative flight training tools and consultation services. We provide detailed information and support for businesses looking to collaborate with us. Our goal is to expand our reach and make our products accessible to a wider audience in the effort to improve flight training. If you are interested in our services, we encourage you to reach out to us to explore the possibilities of a mutually beneficial partnership.
Terms and Conditions
Flight Envelope Subscription and Download Terms and Conditions
1. Acceptance of Terms
By subscribing to Flight Envelope membership, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you may not subscribe to our services.
2. Membership Eligibility
To subscribe to Flight Envelope membership, you must be at least 18 years old or have the consent of a parent or guardian. By subscribing, you affirm that you meet these eligibility requirements.
3. Subscription Plans
Flight Envelope offers various subscription plans with different features and durations. By selecting a subscription plan, you agree to abide by the terms and conditions specific to that plan.
4. Payment
You agree to pay all subscription fees as outlined in your selected plan. Payment must be made in full and in advance of the subscription period. Flight Envelope reserves the right to change subscription fees with prior notice.
5. Automatic Renewal
Unless you cancel your subscription before the end of the current subscription period, your subscription will automatically renew, and you authorise Flight Envelope to charge the applicable subscription fee to your chosen payment method.
6. Cancellation and Refunds
You may cancel your subscription at any time, but no refunds will be provided for partial subscription periods. To cancel your subscription, you must follow the cancellation instructions provided on the Flight Envelope website.
7. Use of Services
Flight Envelope membership grants you access to exclusive content and features on our website. You agree to use these services for personal, non-commercial purposes only. Any unauthorised use of our services is strictly prohibited.
8. Account Security
You are responsible for maintaining the confidentiality of your Flight Envelope account credentials. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.
9. Content Ownership
All content provided to you as part of your Flight Envelope membership is the property of Flight Envelope or its licensors and is protected by copyright and other intellectual property laws.
10. Limitation of Liability
Flight Envelope shall not be liable for any indirect, incidental, special, or consequential damages arising out of or relating to your subscription or use of our services.
11. Modifications
Flight Envelope reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.
12. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.
By subscribing to Flight Envelope membership or downloading products, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions and the terms and conditions of this website.
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Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Flight Envelope is not assessed with WCAG 2.1 level AA. Not assessed means that the content has not been evaluated or the evaluation results are not available.
Accessibility Feedback
We welcome your feedback on the accessibility of Flight Envelope. Please let us know if you encounter accessibility barriers on Flight Envelope:
E-mail: sales@flightenvelope.com.au