Terms & Conditions
Customer Care
Flight Envelope is committed to providing exceptional customer care. Our team is dedicated to ensuring that your experience with our flight training tools and services is smooth and enjoyable. Should you have any queries or require assistance, please do not hesitate to contact us. We are here to support you.
Our customer care policy is designed to build trust and confidence in the quality of our products and services. We are transparent in our communication and strive to address any concerns promptly and effectively.
Industry Inquiries
Flight Envelope welcomes inquiries from industry organisations interested in our innovative flight training tools and consultation services. We provide detailed information and support for businesses looking to collaborate with us. Our goal is to expand our reach and make our products accessible to a wider audience in the effort to improve flight training. If you are interested in our services, we encourage you to reach out to us to explore the possibilities of a mutually beneficial partnership.
Terms and Conditions
Last updated: 20 August, 2025
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Welcome to Flight Envelope. By joining as a member, you agree to the following terms. Please read them carefully.
Website Use
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The Flight Envelope website and all materials provided (including free and paid resources) are for educational purposes only.
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Information provided on this site does not replace aviation regulations, approved syllabuses, or the responsibilities of pilots and instructors under the law.
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Users are expected to exercise professional judgement and comply with all applicable laws and regulations when using the information provided.
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Accuracy of Information
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While we take care to provide accurate and up-to-date content, Flight Envelope does not guarantee that all information is free from error or omission.
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Aviation standards and regulations may change at any time. Members and users remain responsible for ensuring their knowledge and practices comply with current requirements.
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We are not responsible for outcomes resulting from reliance on the content provided.
Membership Access
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Memberships are for individual instructors or organisations who subscribe.
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Your login details are for you alone. Sharing accounts is not allowed. If account sharing is detected, your membership may be suspended or cancelled without refund.
Payments & Renewals
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Paid memberships are billed automatically through Stripe on a recurring basis (monthly or annually).
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Prices are shown in Australian dollars unless otherwise stated.
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Memberships renew automatically unless cancelled before the next billing date.
Cancellation & Refunds
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Free members can cancel anytime.
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Paid members can cancel anytime. Cancellation will take effect at the end of your current billing period.
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Our refund policy is set out separately in our Refund & Cancellation Policy.
Intellectual Property
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All resources, documents, videos, and training materials provided through Flight Envelope are the property of Flight Envelope.
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Members are granted a personal, non-transferable licence to use resources for their own instruction.
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Copying, redistributing, or reselling Flight Envelope content is prohibited.
Termination
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Flight Envelope reserves the right to suspend or cancel memberships if terms are breached (e.g. login sharing, unauthorised distribution of content, or misuse of the platform).
Liability and Wavier
By using this website and its resources, you acknowledge and accept that:
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Flight Envelope provides resources to support safe and effective flight instruction, but they are supplementary only.
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We are not a regulatory body, and our resources do not replace CASA/FAA/RA-Aus or any other aviation authority requirements.
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We do not accept liability for any injury, loss, damage, or incident resulting from reliance on the information provided.
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Use of Flight Envelope resources is entirely at your own risk.
Governing Law
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These terms are governed by the laws of Australia.